We publish no second-hand testimonials on this page. We set out what we commit to at every visit, so you can measure what you received against it, and how to send us your opinion or complaint and what we do with it.
What we commit to at every visit
| Standard | What it means |
|---|---|
| A price before the work | You are told the price before the team sets out, and nothing is added after the work. |
| A set appointment | If the team is running late, you are told before the appointment. |
| A specialist team | The tank technician is not the AC technician. |
| Equipment and materials with the team | You are not asked to buy anything. |
| A product for each surface | No bleach on marble and no steam on leather. |
| An honest diagnosis | If a stain will not come out or a service is not needed, that is said before the start. |
| A review before leaving | You go over the work with the supervisor. |
| A guarantee with a set term | Each service has its term. |
How to send your opinion or complaint
๐ฌ WhatsApp0501533146, with your request number and a photo if possible.
โ๏ธ Emailinfo@bareeq-clean.com.
๐๏ธ The formThrough the booking page, writing your note in the description box.
What do we do with a complaint?
- We review the request record: what was agreed and what was done.
- We call you: within a working day.
- We put it right: if the fault was in the work, it is redone under the guarantee at no cost.
- We correct things on our side: whatever recurs in complaints goes into team training.
Your opinion on Google MapsIf you want to write a public review, write it from your own experience, good or bad. We do not ask for reviews in exchange for a discount.
Guarantee terms and cover are on the service guarantee page.
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